HR empowers managers with feedback training, bias awareness, and continuous communication to boost employee growth and retention.
linkedin Unbiasing Feedback: HR's Role in Manager Training | Sonu Goswami | 45 comments
HR 👩💻 plays a central role in fostering a culture of development through effective feedback. Here's how they can empower managers:
✅ Equipping Managers👨💼:
🎯 Training and Resources: Provide workshops on feedback techniques and templates to guide managers in structuring clear and actionable conversations.
🎯 Role-Playing: Simulate feedback scenarios for managers to practice delivering both positive and constructive feedback.
✅ Addressing Common Pitfalls:
🎯 Bias Awareness: Train managers to identify and avoid unconscious bias in their feedback.
🎯 Focus on Behavior: Guide managers to frame feedback around specific actions, not personality traits.
Balanced Approach: Encourage highlighting strengths alongside areas for improvement.
✅ Beyond the Manager:
🎯 Continuous Feedback: Promote regular feedback conversations, not just during annual reviews.
🎯 Employee Feedback: Set up anonymous surveys for employees to provide feedback on managers' communication style.
🎯 Open-Door Policy: Encourage an open-door policy where employees feel comfortable seeking clarification or discussing feedback.
✅ HR: A Bridge Between Manager and Employee
✳ From the Manager's Standpoint: HR is a partner in securing top talent through recruitment expertise.
✳ From the Employee's Perspective: HR offers development opportunities and ensures they are utilized effectively to prevent disengagement.
✅ The Balancing Act ⚖
While HR isn't psychic, by understanding both sides, they can bridge the gap between managers and employees.
✅ Synergy for Success
✳ HR's role extends beyond hiring; it also involves retaining employees through manager training. Hiring represents a substantial investment, encompassing not just HR resources but also the valuable time of senior management members. To yield a return on this investment, providing timely and actionable feedback is crucial for fostering employee retention. Effective HR support empowers managers to deliver valuable feedback, which, coupled with employee development opportunities, creates a win-win for both individuals and the organization.