Ensuring Employees Understand Expectations
As HR Head, I've seen confusion arise when expectations aren't clear. When an employee isn't meeting goals, start with a discussion to clarify expectations and understand their challenges. Document a clear, actionable improvement plan and have them sign it. Monitor progress regularly and communicate that continued underperformance will lead to disciplinary action.
For instance, one subordinate was taking 40 hours for 10-hour tasks because she was reading a book during work hours. I clarified productivity expectations, gave her specific projects with deadlines, and saw immediate improvement. Clear communication and structured plans are key.
/w=1920,quality=90,fit=scale-down)