Tim Sackett's compelling insights (In this article) at the SHRM Talent Conference & Expo 2024 deeply resonate with my firsthand experience in hiring. Sackett's address covered several key points, including:
- You Only Hire Top Talent
- Quality of Hire Is the Most Important Metric
- Hiring Managers Are the Biggest Obstacle
- You Can’t Fill a Job Unless It’s Remote
- AI Will Disrupt Recruiting
However, it's Sackett's perspective on **Quality of Hire** that particularly strikes a chord with me and In alignment with my hiring experience
🎯What is Quality of Hire?
It's not just about hiring qualified individuals, but about finding those who are successful in the long term. Ideally, you want to measure the quality of hire to improve your hiring process.
🎯Challenges in Measuring Quality of Hire:
** Rater Error: People's biases can influence how they evaluate candidates and employee performance. This can happen during interviews (different interviewers giving different ratings) and performance reviews (different managers giving different ratings).
** Correlation vs. Causation: Even if a factor seems to predict performance (e.g., high GPA), it doesn't necessarily mean it causes it. There could be other reasons for the connection.
** Sample Size Constraints: Building a strong statistical model to predict quality of hire requires a lot of data. Many companies simply don't hire enough people in the same role to create a meaningful sample size.
Imagine you're trying to guess someone's favorite flavor of ice cream. You ask just 2 people and they both say chocolate. Does that mean EVERYONE loves chocolate ice cream? Probably not!
In the same way, if a company only hires a few engineers each year, it's like asking just a tiny group about the new pre-hire assessment. They might not have enough data (information) to know for sure if the assessment is really good at picking the best engineers. They need to ask a much bigger group (a larger sample size) to get a more accurate picture.
** Conclusion: Quality of hire, while complex, can be enhanced through structured assessments and a focus on long-term fit.
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